| 1. Compare the whole window, not just the glass | Whole-window U-factor or U-value | Lower values indicate less heat transfer. Check whether the figure applies to the complete window or only the centre of the glass. | Frames, spacers and edge details affect performance. Rating methods and units vary by market; U-factor is commonly reported in Btu/(h·ft²·°F) in North America, while U-value is commonly reported in W/(m²·K) elsewhere. |
| 2. Match the glass type to the climate | Clear, low-emissivity (low-E), or solar-control low-E glass | Low-E coatings are designed to reduce radiant heat transfer. Solar-control coatings can also reduce incoming solar heat; their performance is specified by the product, not by a single universal value. | A lower solar heat gain coefficient (SHGC) or g-value can help limit summer heat, while a higher value may be useful where passive solar gain is desired. Choose for orientation, shading and local climate. |
| 3. Ask for the gas and cavity details | Air or gas fill; cavity width | Argon is a common insulating-gas fill. Many insulating glass units use a cavity around 12–16 mm, but the optimum depends on gas, unit design and specifications. | Gas fill and cavity width influence heat transfer. Ask for the tested or certified performance of the complete unit rather than assuming a wider cavity or gas fill guarantees a particular rating. |
| 4. Consider triple glazing where justified | Double versus triple glazing | Triple glazing adds a third pane and a second cavity. It can achieve lower heat loss than comparable double glazing, but exact results depend on coatings, gas, spacers and frame. | It may suit cold climates or demanding energy targets. Consider added weight, frame compatibility, cost and solar-gain requirements before selecting it. |
| 5. Check acoustic performance separately | Sound reduction rating and glass construction | Look for a tested sound rating such as STC or Rw, as applicable in the destination market. Different pane thicknesses, asymmetric panes and laminated glass may improve sound insulation. | A thermal rating does not indicate sound performance. Installation and perimeter sealing also affect the result. |
| 6. Verify safety and durability requirements | Tempered or laminated safety glass; edge and seal quality | Safety-glazing requirements depend on location and application. Ask for documentation showing the glass type, insulating-glass unit construction and applicable test or certification standard. | Doors, low-level glazing and other impact-risk locations may have specific safety-glazing rules. Local building codes determine what is required. |
| 7. Confirm comparable labels and test methods | U-factor/U-value, SHGC/g-value, air leakage and certification | Request the full report or product label, including the test method, rated configuration and whether results cover the glass or complete window. | Ratings from different standards may not be directly interchangeable. Compare products using the same method and check local energy codes, climate zone and installation requirements. |